National Life Group Insurance Company Review

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National Life Group Insurance Company Family

Written by Brian Greenberg
CEO / Founder & Licensed Insurance Agent

Last updated: July 18th, 2022

Reviewed by Grant Desselle
Licensed Insurance Agent

Our take on National Life Group

The National Life Insurance Company can trace its roots back to 1848. The company would later play a role in claims resulting from the sinking of the Titanic, the Spanish flu pandemic, and the casualties of World War II. In 2006, the company formed the National Life Group Foundation, which contributes to projects across the United States. In 1999, National Life purchased completed the acquisition of Life Insurance Company of the Southwest (LSW).

Today, the company provides a variety of financial services, including life insurance and annuities. With a full range of products and services, National Life offers some very attractive offers.

Their full line of permanent and whole life insurance products provides excellent, flexible investment strategies, as well as options for a continual stream of retirement income. We also like their ProtectorLife policy, which allows you to purchase a term life insurance product and strategically convert it to a permanent policy over a 10 or 20-year interval.

While they don’t offer guaranteed-issue life insurance policy options, their diverse selection of products is sure to provide an insurance or investment solution for those who are looking for long-term planning solutions.

A.M. Best RatingA
S&P RatingA+
BBB RatingA+
Customer Service Phone800-732-8939
Websitewww.NationalLifeGroup.com
AddressNational Life Group, Vermont Campus
1 National Life Drive
Montpelier, VT 05604

What We Like

Full Range of Policy Options

Life insurance customers can find every policy type under the umbrella of National Life Group.

Term-Permanent Hybrid Options

National provides a policy that strategically converts a term life policy into a permanent policy over a 10 or 20-year period.

Excellent Options for Permanent Policies

National Life’s permanent policies can provide excellent investment strategies and include such benefits as guaranteed income and living benefits.

What We Don’t Like

No Online Quotes

National Life Group’s website does not offer online quotes and they provide little detail about their policies.

Rates Not Competitive for Term Products

If you’re only seeking term products, you can find more affordable options from another provider.

Class Action Lawsuit

Since 2019, National Life Group has been the target of a class-action lawsuit.

National Life Group Insurance Products

Full starFull starFull starFull starFull star
5.0/5
National Life Group offers a wide spectrum of life insurance products, with additional features such as conversion options that add value to their term products.

Term life insurance

Length of Coverage10, 15, or 20 years
Minimum CoverageNot Specified
Maximum Coverage$1,000,000
Estimated Time to ApprovalImmediate
Product Features
  • Level Premiums
  • Conversion Options

Applicants under the age of 70 are eligible for policies in 10, 15, and 20 year increments. Policy values go up to $1 million.

Level Premiums

The level term life insurance policy ensures that your monthly premiums stay locked in for the duration of the policy, regardless of age.

Conversion Options

National Group allows policyholders to convert their term policy to a permanent policy by age 70 or by the end of the policy term, whichever comes first.

Annual Renewable Term

National Group offers an annual renewable term policy (ART). These policies tend to be used as collateral so you can use life insurance to secure a small business loan. The cost of these policies increases with age and health conditions.

Whole Life Insurance

Whole life insurance is a form of permanent life insurance that lasts for the policyholder’s lifetime. The advantage of these permanent policies is their cash value accumulation, which can be borrowed against at a predetermined interest rate.

National Group offers two distinct whole life insurance plans:

LifeBuilder

This policy allows you to adjust your monthly premiums and your death benefit as your circumstances and needs evolve over time, a feature that is usually only offered with a universal life insurance policy.

Policyholders can pay a level premium over their lifetime, or they can elect to have a payment plan that pays the entirety of their policy over a 5, 10, 15, or 20-year period.

ProtectorLife

This innovative product uses an automatic conversion rider to convert a term policy into a whole life policy. In other words, if you purchase a term life policy, you can use this rider to slowly convert your policy into a whole life policy over a 10 or 20-year period.

Over time, your term life premium decreases, and your whole life premium increases. This gives younger adults the affordability of term insurance when they’re young, but gives them increased security over time.

Universal Life Insurance

Universal life insurance is a specialized form of permanent life insurance that provides greater flexibility, along with various investment options.

National Group offers four different options for basic universal life insurance.

AssurePlus Protector

This basic policy is aimed at those who are seeking to protect specific people and assets, including their family, business, and personal property.

Horizon Universal Life Insurance

This plan comes with living benefits, providing a portion of the death benefit if the policyholder is diagnosed with a terminal, chronic, or critical illness.

IncomeBuilder Universal Life Insurance

This policy brings the option of growing higher cash values when compared to other universal plans. It has a guaranteed growth of 3% per year. It also includes the accelerated death benefit at no additional cost.

Foundation Universal Life

The Foundation plan provides additional options for cash value accumulation and boasts a minimum interest rate of 4% per year. The policy also comes with the option to purchase an annual term life policy for a spouse.

Indexed Universal Life

Indexed universal life insurance is a variation of other universal life insurance. The distinction lies in the ability to invest the cash value in indexed markets such as the S&P 500 or Nasdaq.

National Group offers three indexed policies:

SecurePlus Provider

Policyholders can choose the cash value accumulation amount based on market performance. The policy also comes with two riders at no additional cost:

  • The Lifetime Income Benefit Rider (LIBR) provides guaranteed, lifelong income
  • Living benefits cover the costs of a chronic or terminal disease

This plan provides stability for the future and can be used to supplement retirement savings.

LifeCycle Solution

This policy is actually a form of survivorship insurance, which basically acts as a two-for-one deal for couples. One policy covers both individuals, and the benefits are paid to the last surviving party.

FlexLife II

This option comes with six crediting options. The downside protection protects you in the event that the market performs poorly.

Like the SecurePlus plan, this policy includes the living benefit and the Lifetime Income Benefit Rider (LIBR).

Variable Universal

National’s variable universal life insurance plans offer the same benefits as their universal policies, though they include sub-accounts that increase with the performance of particular stocks and bonds.

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Policy benefits

Full starFull starFull starFull starFull star
5.0/5
National Life Group offers multiple riders that can maximize their policies, with some provided at no additional cost.

Riders

National Life Group also offers riders that can be purchased to further customize their life insurance products. The following is a sampling of their most popular products:

Common National Life Group riders:

  • Lifetime Income Benefit Rider – This rider provides a guaranteed income stream for the lifetime of the policyholder. It is included at no cost in the SecurePlus and FlexLife II universal plans.
  • Living Benefit Rider – If you are diagnosed with a chronic, terminal, or critical illness, you are entitled to an advance on your death benefit to cover medical and related expenses. This rider is also included at no cost in the SecurePlus and FlexLife II universal plans, as well as the Horizon and IncomeBuilder plans.
  • Waiver of Premium – This rider ensures that your policy will not be canceled by waiving premiums if you are disabled by a qualifying accident.
  • Accidental Death Benefit – If you are killed in an accident, this rider will pay your beneficiary an additional benefit.
  • Children’s Rider – Policyholders can add dependents of qualifying ages to their policy, with small death benefit amounts.

Cost

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3.0/5
Other providers offer better rates for similar products, but those who are seeking the value of their permanent policies will still find benefit in their whole and universal plans.

No online quotes are available for any of National’s policies, and their website only offers sparse details on their policy options.

Term Products Not Competitive

When it comes to affordable life insurance, National’s term policies are not the most competitive. The following are some baseline estimates for the monthly premiums of a 40-year-old man:

  • 20-year, $250,000 policy: $25/month
  • 20-year $500,000 policy: $35/month
  • 20-year $1 million policy: $150/month

Other providers can provide better rates for similar products.

Great Value for Permanent Policies

Permanent policies are always more expensive than term life policies, but they offer features and value that some may find attractive. In the case of National’s policies, some may appreciate the advanced investment features offered by their universal policies.

Performance

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3.5/5
National Life Group is well-regarded by consumer review agencies, including A.M. Best and S&P. However, we’d like to see the lawsuit resolved.

Financial ratings

National Life Group has been positively rated by multiple consumer watch groups:

  • A.M. Best: A (Excellent)
  • S&P: A+ (Strong)
  • BBB: A+

These ratings indicate a strong reputation for reliability and financial excellence.

Class Action Lawsuit

Unfortunately, National Life Group has been involved in a class-action lawsuit since 2019. According to the lawsuit, National Life is accused of operating a pyramid scheme that has specifically targeted Asian Americans. This lawsuit has yet to be resolved.

Customer reviews

Full starFull starFull starFull starFull star
5.0/5
Despite the lawsuit, National Life Group has favorable customer reviews.

Customer ratings

Below, you’ll find reviews from National Life Group’s current and former customers.

4.8 /5
Based on 12 reviews

Excellent
75%
Great
25%
Average
0%
Poor
0%
Bad
0%
Jun 24,2015
Russell Johnson Verified
,NJ
I was very happy with the service.
Company:
Life of the Southwest
Product:
Non-Med Term
Policy length:

Jun 10,2015
Guido Valerio Verified
,GA
Excellent process and customer service!
Company:
Product:
Non-Med Term
Policy length:

May 21,2015
Billy West Verified
,LA
Provided the insurance that I needed at a fair price
Company:
National Life Group-Life of the SW
Product:
Non-Med Term
Policy length:
10 years

Mar 31,2015
Michael Harton Verified
,GA
So far I am happy. 4 stars is as high as I can rate because I had the policy only a short time.
Company:
National Life Group-Life of the SW
Product:
Non-Med Term
Policy length:
20 years

Feb 15,2015
Dennis Shank Verified
,PA
very good and as a new customer I will not hesitate to pass along the word to other interested parties.
Company:
Life of the Southwest
Product:
Non-Med Term
Policy length:

Feb 13,2015
Tari Hendrickson Verified
,KY
So far, so good. I receive everything through email, and my payment is automatically deducted - so there's no real contact with the company at this time.
Company:
National Life Group-Life of the SW
Product:
Non-Med Term
Policy length:
30 years

Jan 29,2015
ROBERTO VAZQUEZ Verified
,NJ
Very satisfied! The agent was very cooperative in each of my needs I'm very satisfied with your company Thanks!
Company:
Product:
Non-Med Term
Policy length:

Jul 11,2014
Jason Corbat Verified
,MI
The process has been really smooth. For my age and what I do for an occupation they did really well. Being all electronic the process was amazing. Would like to have the policy longer before awarding 5 stars.
Company:
Life of the Southwest
Product:
Non-Med Term
Policy length:
20 years

Jul 10,2014
Michael Vassell Verified
,FL
Very easy and hassle free. Excellent experience.
Company:
National Life Group-Life of the SW
Product:
Non-Med Term
Policy length:
10 years

Jul 10,2014
Gary Pack Verified
,VA
Good rates and easy process.
Company:
National Life Group-Life of the SW
Product:
Non-Med Term
Policy length:
10 years

Jun 13,2014
John Madey Verified
,CA
It was fine. I didn't deal with the company very much as everything was done very quickly. I received the policy right away.
Company:
Life of the Southwest
Product:
Non-Med Term
Policy length:
10 years

Mar 27,2014
Charles Grayson Verified
,FL
It was very easy to get the insurance. Much quicker than I had expected. I am very happy.
Company:
National Life Group-Life of the SW
Product:
Non-Med Term
Policy length:
10 years

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