Important: Haven Life closed to new business
Haven Life stopped accepting new life insurance applications in 2023. Existing policyholders continue to be served by parent company MassMutual. If you are shopping for a new policy with similar features (instant decision, no medical exam, fully digital application), consider Ethos Life or Banner Life OPTerm Direct as the closest active alternatives.
Quick answer
Haven Life closed to new business in 2023. The company was a digital life insurance subsidiary of MassMutual that pioneered instant-decision term life insurance starting in 2014. Existing Haven Life policies remain in force and are administered by parent MassMutual. New applicants seeking similar instant-issue term coverage should look at Ethos Life (underwritten by Legal & General America) or Banner Life OPTerm Direct.
Haven Life is an online insurance company founded in 2014 that offers individual term life coverage to U.S. residents up to 64 years old and not in active military service or in the process of enlisting. It is headquartered in New York and is licensed to operate in all 50 states.
Haven Life was built to make insurance more affordable and accessible to all. It provides coverage issued by MassMutual or its subsidiary C.M. Life, which are both rated A++ by A.M. Best.
Ratings for Haven Life insurance are mostly positive.
Those who gave positive Haven Life insurance reviews like that some non-U.S. citizens are eligible for coverage and that InstantTerm does not require a medical exam.
On the other hand, those who gave negative Haven Life insurance reviews did not like that it caps coverage at $3 million and is not available to applicants who are over 65 years old.
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Coverage Options
Haven Life insurance products may be purchased online, and those who are interested in a term life policy may be eligible for either Haven Term or Haven Simple. We explain the terms of each type of life insurance policy below.
Haven Term
Haven Term life insurance is medically underwritten and is available to applicants nationwide up to age 64. This policy covers as much as $3 million and premiums may be paid in 10, 15, 20, 25, and 30-year terms. Additional features include level premiums, paperless processing, accelerated death benefit, and a no-obligation free-look period. Payout is via a tax-free lump sum.
Haven Simple
Haven Simple life insurance is a simplified issue term life plan that never requires a medical exam. It is available to applicants ages 20 to 55 years old, with coverage ranging from $25,000 to $500,000. Policyholders may pay in 5, 10, 15, and 20-year terms. However, it is not available to residents of California, Denver, South Dakota, North Dakota, or New York. It offers the same additional features as Haven Term and payouts are made as a tax-free lump sum.
What is InstantTerm?
InstantTerm is Haven Life’s unique underwriting process that provides instant coverage for qualified individuals up to 59 years old and are applying for as much as $1 million in coverage. It is not available to non-U.S. citizens. All policies issued with this algorithm are medically underwritten, backed and issued by MassMutual.
Pros and Cons of Haven Life Insurance
Considering Haven Life for your life insurance policy? Below are several pros and cons of choosing Haven Life as your life insurance provider.
Pros
- Term products are available to some non-U.S. citizens. Holders of certain visas may be eligible for coverage that is limited to $1,000,000 and requires a life insurance medical exam along with copies of supporting documents (Green Card or visa)
- Offers policy riders (Haven Life Plus, accelerated death benefit, and waiver of premium in eligible states)
- Temporary coverage is available to some while you wait for medical exam results
- Offers no-medical-exam coverage via InstantTerm
- Mostly positive reviews online
Cons
- Free-look period is only up to 10 days (whereas other providers have a 30-day free-look period)
- InstantTerm no-medical-exam coverage is not available to non-U.S. citizens
- Can only obtain coverage for yourself; cannot insure parents, children, and siblings
- The HavenSimple product is not available to residents of CA, DE, SD, ND, or NY
Haven Life Insurance Reviews & Ratings
Is Haven Life insurance good? Haven Life is listed as having 4.5 out of 5 stars on Google reviews. We also found mostly positive Haven Life reviews from various online sources and review sites. Let’s take a look at what some of these Have Life reviews say.
Positive Haven Life Insurance Reviews
Those who gave positive Haven Life insurance policy reviews said that its application process is seamless and straightforward and that they provide great customer service. The positive reviews constantly mentioned the fact that Haven Life offers coverage to those who are not U.S. citizens and offers policy riders, unlike many other term life insurance providers.
“I applied with Haven Life in January and the process was very smooth! My situation required Haven Life to get medical files from Kaiser and also required additional questions. The user interface was easy, I’d get a message with a secure link that I could use to respond to the various questions. Very easy process and would recommend.” - Julianna D. (Google Review)
Negative Haven Life Insurance Reviews
Some of those who gave negative Haven Life reviews said that their application took a long time to be processed, especially for policies that require a medical exam. Others complained that its website often experiences bugs, making the online application process annoying at times.
“Where to start? The process took a lot longer than expected, I think close to 8 months. It had to be restarted twice, the medical exam needed to be rescheduled, additional signatures for medical records were needed, etc. It was frustrating, but the staff were courteous which made it better. Now why did this take so long? Well, I have a medical history, and you are kidding yourself if a company will pay out a policy without checking who they are covering. So, yes, unless you have no health issues whatsoever, expect them to check you properly, which is not a bad thing! Would I recommend them? Yes. Would I caution that it may take a while to get coverage? Yes.” - Jose O.M. (Google Review)
